HVAC Warranty Technician
Posted Date 10/27/2026 Department Warranty Technician Location Lawrenceville, Georgia Employment Type Full TimeWarranty HVAC Technician - Lawrenceville, GA
Join the Horizon Services Team!
Horizon Services is seeking an experienced Warranty HVAC Technician to support our growing team in Lawrenceville, GA. In this role, you will diagnose, repair, maintain, and replace HVAC equipment covered under our Warranty Program while delivering an exceptional customer experience. The ideal candidate is a skilled residential HVAC professional with strong troubleshooting abilities, a commitment to quality workmanship, and a customer-first mindset.
As a Warranty Technician, you will also assist with quality assurance efforts by documenting service activities, identifying trends, and providing accurate information to support performance and quality monitoring initiatives.
Key Responsibilities
- Deliver outstanding customer service and ensure customer satisfaction on every call
- Troubleshoot, diagnose, and repair residential HVAC systems and equipment
- Perform warranty-related repairs and replacements in accordance with company standards
- Complete preventative maintenance on HVAC systems
- Conduct quality inspections to ensure installations and repairs meet Horizon Services' standards
- Communicate effectively with customers, management, and office staff
- Complete service documentation and required paperwork accurately and promptly
- Utilize company-provided training resources to continue professional development
- Keep leadership informed of customer concerns, job-site issues, and new developments
- Perform administrative tasks and other duties as assigned by management
Qualifications
- 5+ years of residential HVAC experience
- Strong diagnostic and troubleshooting skills
- Excellent customer service and communication skills
- HVAC certification required
- EPA 608 Certification required
- Ability to work independently while maintaining high quality standards
- Valid driver's license
Why Horizon Services?
- Competitive pay and benefits
- Company-provided resources and training
- Career growth opportunities
- Supportive team environment
- Industry-leading reputation and commitment to quality
If you're an experienced HVAC professional looking to join a company that values quality workmanship and customer satisfaction, we'd love to hear from you.
Apply online today to join our Lawrenceville, GA team!
Equal Opportunity Employer
We are dedicated to providing all employees with a pleasant, fair, non-discriminatory, and harassment-free working environment. We promise to hire the best-qualified candidate regardless of gender, religion, race, or age.
Transparency in Coverage: https://healthcomp.sapphiremrfhub.com/
Apply NowMeet Our Team
“I’m so happy I made the choice to come to Casteel Air. The training I’ve received here is far beyond what I was able to get at the smaller companies I’ve worked with before.”
– Casteel Air HVAC Technician
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