HVAC Permit Coordinator

Casteel Heating, Cooling, Plumbing, and Electrical is actively seeking an experienced office worker for the position of Permitting Clerk.

In this role, the successful candidate will provide administrative support to the HVAC Install Department with responsibilities that will include applying for and securing building permits, scheduling inspections, and coordinating related activities with staff and customers.

Additional duties will include, but not be limited to, informing customers of service dates and delays; preparing and filing Notice of Commencements (NOC), and all additional paperwork required by local municipalities. Working in conjunction with the Install Coordinator to ensure seamless scheduling and execution of projects is essential in this role.

Successful candidates will possess:

• Outstanding attention to detail and organizational skills.
• Good working knowledge of standard office software (including Excel).
• Professional telephone and customer service skills.
• Proven ability to work in a fast paced, high-volume environment.
• Familiarity with Service Titan or similar CRM software is preferred.

POSITION SUMMARY

The Permit Clerk works with Install Managers, Coordinators, and Sales Professionals to gather and submit the information necessary to secure permits for pending projects, in a timely manner. Post installation, the Permit Clerk will coordinate, with municipalities and customers, the inspection of performed work and closure of permits. The Permit Clerk performs weekly audits of open permits and provides reporting to management on any potential issues.

POSITION QUALIFICATION REQUIREMENTS

• Customer-Oriented - Ability to take care of the customers' needs while following company procedures.
• Communication skills, Oral - Ability to communicate effectively with others
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Reliability - The trait of being dependable and trustworthy.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Accuracy - Ability to perform work accurately and thoroughly.
• Responsible - Ability to be held accountable or answerable for one's conduct.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Detail-Oriented - Ability to pay attention to the minute details of a project or task.
• Accountability - Ability to accept responsibility and account for your actions.
• Ability to work under pressure - Ability to complete assigned tasks under stressful situations.
• Time Management skills - Ability to utilize the available time to organize and complete work within given deadlines.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance